Posted on Monday, June 23rd, 2025 at 10:48 am
Riding in an Uber offers convenience, but when an accident happens, passengers can face serious injuries and confusion about their rights. If you were hurt as a passenger in an Uber crash in Georgia, it’s important to understand what protections you have and how to take action.
Understanding Your Status as an Uber Passenger
As a passenger, you have specific rights under Georgia law and through Uber’s own policies. You are not just a bystander; you are entitled to seek compensation if the accident was caused by someone else’s negligence.
In many cases, Uber drivers carry insurance that covers passengers in crashes. But determining liability and insurance coverage can be complicated. This is why knowing your options early can make a big difference.
Seek Medical Attention Right Away
After any vehicle accident, your health is the top priority. Even if injuries seem minor, you should get checked by a healthcare professional promptly. Some injuries may not show symptoms immediately but could cause problems later.
Keep detailed records of your medical treatment, including doctor visits, tests, therapy sessions, and prescriptions. These documents are essential when proving the extent of your injuries for any claim.
Report the Accident to Uber and Authorities
Once you’re safe, report the crash to the police and obtain an official accident report. This report is a key piece of evidence when filing claims.
You should also notify Uber through their app or website. Uber requires reporting accidents quickly to begin their internal investigation and provide assistance.
Don’t delay reporting, as failing to notify Uber or law enforcement in a timely manner may complicate your case.
Gather Evidence at the Scene
If you are able, gather evidence at the accident scene. Take photos of the vehicles involved, any visible injuries, road conditions, traffic signs, and skid marks.
If there were witnesses, try to get their contact information. Their statements may help support your account of what happened.
Keep any communication from Uber or their insurance representatives. Document everything, including phone calls or emails.
Understanding Liability in Uber Accidents
Determining who is responsible for the crash can be complex. Sometimes the Uber driver is at fault, but other times, another driver or party caused the accident.
Uber classifies drivers as independent contractors, not employees. This can affect who is liable and which insurance policies apply.
Generally, Uber provides a commercial insurance policy that covers drivers and passengers when the app is on. However, coverage levels and conditions depend on whether the driver was waiting for a ride request, en route to pick up, or actively transporting a passenger.
Your personal injury lawyer can help identify all potentially responsible parties and the applicable insurance policies.
Insurance Coverage for Passengers
When an Uber driver is actively transporting a passenger, Uber’s insurance policy usually provides liability coverage up to $1 million. This insurance covers medical expenses, lost wages, and other damages caused by the driver’s negligence.
If the driver was logged into the app but had not accepted a ride request, Uber’s coverage is often lower, usually up to $50,000 per person for bodily injury.
Sometimes, the driver’s personal insurance may also come into play.
Because insurance policies and coverage limits vary, it is best to work with an attorney who understands how to navigate Uber-related claims in Georgia.
What Damages Can You Recover
If you were injured in an Uber crash, you may be entitled to compensation for:
- Medical bills, including hospital stays, surgeries, and ongoing care
- Lost income if your injuries keep you from working
- Pain and suffering from physical and emotional distress
- Rehabilitation costs such as physical therapy
- Permanent disabilities or disfigurement
- Property damage to your personal belongings
A lawyer can help you calculate your damages and fight for a fair settlement.
Dealing with Insurance Adjusters
Insurance companies will often try to settle claims quickly and for as little money as possible. They may pressure you to give recorded statements or sign documents.
It’s important not to provide any statements or sign agreements without legal advice. Anything you say can be used to reduce your claim.
An experienced personal injury attorney can handle communications with insurance adjusters on your behalf.
When to Hire a Lawyer
If your injuries are minor, you might be able to resolve your claim without a lawyer. But for serious injuries or disputed liability, legal help is crucial.
A lawyer can investigate the accident, gather evidence, and build a strong case. They understand the complexities of rideshare accident claims and can negotiate with insurance companies effectively.
Hiring a lawyer early also ensures important deadlines are met and your rights are protected.
Filing a Lawsuit if Necessary
If a fair settlement cannot be reached, you may need to file a lawsuit. In Georgia, you generally have two years from the date of the accident to start a personal injury lawsuit.
Your lawyer will guide you through the process, including filing the complaint, discovery, and possibly taking the case to trial.
Conclusion
Being injured in an Uber accident is stressful and overwhelming. But understanding your rights and the steps to take can help you get the compensation you need to recover.
Remember to seek medical care immediately, report the crash to Uber and the police, gather evidence, and consider consulting a personal injury lawyer experienced in Georgia rideshare cases.
If you or a loved one was hurt as a passenger in an Uber crash, don’t hesitate to reach out for help. An attorney can provide a free consultation and explain your legal options. You don’t have to face the aftermath alone.